Pre-registration is an additional tool added to Tilia to ensure an even smoother rental process at larger branches. This is especially useful during busy periods like holidays or weekends when queues may form at the counter. After scanning a QR code, customers can enter their personal and address details before being assisted by a staff member. The staff member then opens the data, scans the bikes, and completes the payment with the customer.
After scanning the QR code, the customer must follow the next steps. First, they select a rental period. The start date is always today.
Next, the customer enters a residential address and personal details, then selects "Go to overview".
In the payment overview, all information is bundled. After agreeing to the rental terms and conditions, the pre-registration can be confirmed. A QR code is then generated and sent to the customer's specified email address.